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Troubleshooting

Not everything always goes as planned; sometimes your pool has problems. A BioGuard dealer who has gone through our exclusive H2Know certification​ is able to correctly diagnose just about any pool condition. Below are some common problems even experienced pool owners can have along with our recommended solutions. Your best solution is to bring a water sample to your local BioGuard dealer​ for an expert ALEX water analysis.

Black patches appearing in cracks, crevices and surfaces - LEARN MORE »

Green-colored water or floating plant-like growth - LEARN MORE »

Yellow, dirt or sand-like growth on pool walls and bottom - LEARN MORE »

Hazy or murky conditions that reduce visibility - LEARN MORE »

Excessive loss of water or sudden drop in heat levels - LEARN MORE »

An inability to maintain the proper chlorine residual - LEARN MORE »

Excessive foam appearing around water features - LEARN MORE »

Chalk-like substance on pool surfaces and equipment - LEARN MORE »

Dark black, brown or purple stains on sides and bottom - LEARN MORE »

Burning sensation that occurs during or after swimming - LEARN MORE »

Slimy or rough buildups near waterline of pool edges - LEARN MORE »

Do you have a problem that you don’t see listed?

Your local BioGuard Dealer can help you diagnose and solve your problem! Stop by with a water sample to get started.

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